Experiences from Ontology Development for Service Innovation in Transportation Industries

Ko\c, Hasan and Lantow, Birger and Sandkuhl, Kurt (2015) Experiences from Ontology Development for Service Innovation in Transportation Industries. In: Joint Proceedings of the BIR 2015 Workshops and Doctoral Consortium co-located with 14th International Conference on Perspectives in Business Informatics Research (BIR 2015), Tartu, Estonia, August 26-28, 2015..

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Many industries experienced a shift in sourcing and logistics strategies, the industrial demand for more dynamic logistics solutions with adequate IT support is increasing. Due to advances in wireless sensor net- works and technologies, the transportation area in logistics industry is the most promising application field for new types of innovative services. The emerging applications in this field require an integrated knowledge base to provide enhanced customer services. The aforementioned trends will lead to service innovation if the adaptation of business models is ensured. Our ear- lier work focused on adaptable business models 1 and argued that knowledge representation techniques are suitable concepts to improve self-organization 2. In this paper we introduce the core component of the knowledge architecture represented as ontologies and report experiences from the development process. The contributions of this paper are (a) a detailed description of the ontology construction process based on a real-world scenario, (b) experiences from the development process and, (c) proposed adaptations of an established ontology engineering approach.

Item Type: Conference or Workshop Item (UNSPECIFIED)
Uncontrolled Keywords: Service innovation, experience report, transportation surveil- lance, information logistics, enterprise ontology.
Subjects: A General Works
Depositing User: Users 0 not found.
Date Deposited: 26 Sep 2017 08:45
Last Modified: 16 Nov 2017 09:19
URI: http://eprints.win.informatik.uni-rostock.de/id/eprint/87

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