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Reiz, Achim and Fellmann, Michael and Lorson, Peter and Haustein, Ellen and Schult, Hans-Henning (2021) Anwendung des Konzepts der Customer Journey zur Gestaltung von bürgerzentrierten Bürgerhaushalten. Wirtschaftsinformatik & Management, 13 (3). pp. 206-214. ISSN 1867-5905

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