Value of Context-Awareness in Business Services

Fellmann, Michael and Leyer, Michael (2018) Value of Context-Awareness in Business Services. In: Capability Management in Digital Enterprises. Springer International Publishing, pp. 343-353.

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In accounting, cost theory, and other areas of economics, different conceptualizations of the term "value" exist and different approaches for how to determine value have been proposed. Context-awareness is supposed to create benefits for enterprises with respect to flexibility of business services and robustness with respect to adaptation. But how to determine the benefits or to measure the effects is not trivial. This chapter briefly introduces the different perspectives on value and also introduces an approach for determining the value of context-awareness in business services which is based on the value of services.

Item Type: Book Section
Depositing User: Birger Lantow
Date Deposited: 10 Apr 2019 12:06
Last Modified: 10 Apr 2019 12:06

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